In Europe free shippings over 150€.
10% discount on first order!

TERMS AND CONDITIONS

  • WAYS OF PAYMENT

    We accept all major credit cards and prepaid cards registered on the PAYPAL circuit. Your financial information will not be seen by the operators of PIUMI.COM, but will be handled by  PAYPAL directly. In case of a return the refund will be accredited via PAYPAL.

    PAYMENT WITH WIRE TRANSFER
    When choosing to pay with wire transfer, after completing the order the customer will be shown the  bank information of PIUMI.COM. The customer must send proof of the wire transfer by fax or  email within 48 hours of receiving the order confirmation. If proof of the wire transfer is not  received by PIUMI.COM within this timeframe, the order will be cancelled.

    PAYMENT ON DELIVERY
    Payment on delivery is possible only for shipping within Italy and costs 5,00 €.

  • ORDER STATUS

    You can check the status of your orders online by accessing the reserved area.

  • SHIPPING

    Zone Shipping Cost
    Italy (over 80€) Free
    Italy (under 80€) 5,90€
    Africa 50,00 €
    Asia 50,00 €
    America (Nord,Sud,Center) 50,00 €
    Europe 20,00 €
    Europe (over 150€) Free
    Europe (extra)
      • Finlandia
      • Grecia
      • Guernsey
      • Islanda
      • Malta
      • Norvegia
      • Serbia
      • Svizzera
    40,00 €
    International
      • Albania
      • Andorra
      • Bielorussia
      • Bosnia-Erzegovina
      • Estonia
      • Gibilterra
      • Groenlandia
      • Isole Faroe
      • Jersey
      • Lettonia
      • Liechtenstein
      • Lituania
      • Macedonia
      • Moldova
      • Montenegro
      • Turchia
      • Ucraina
    50,00 €
    Oceania 50,00 €


    DELIVERY TIME:
    Italy maximum 3 working days
    Europe & World maximum 15 working days
    Orders are shipped from 9:00 am to 6:30 pm Monday through Friday. Orders placed during the  weekend will be processed on the following Monday.

    TRACKING YOUR ORDER
    When your order has shipped you will receive an automated email from GLS containing the  tracking number and a link where you can track your order.
  • RETURNS

    If you are not happy with your purchase for any reason, unworn items can be returned for a refund  or exchange of size or color within 28 days of receiving the item. To request authorization for  return please send an email to customerservice@piumi.com.
    In the email please indicate the code of the  item(s) that you would like to return and whether you would like a refund or a size or color  exchange.
    Upon receiving your request, PIUMI.COM will send you an email to confirm request.
    Return's costs shall be borne by the customer.

    REFUNDS
    Refunds will be processed as soon as the return is received, verified and accepted, which takes  about 10 days. Returns must be shipped within 28 days of receiving the item.

  • AVAILABILITY OF ITEMS

    The assortment of items on PIUMI.COM reflects the exact availability by size and color. The  website is connected to all PIUMI.COM stores and warehouses.

    PIUMI.COM is the authorized reseller of all the brands it carries, guaranteeing the  authenticity of the products.

    PIUMI.COM reserves the right to reconfirm the availability of the  purchased items and the validity of the credit card transaction, and to verify the details of the  customer’s previous transactions on PIUMI.COM after receiving an order. In case the ordered items  are not available or if the order cannot be processed according to the Customer’s request for any  reason, the PIUMI.COM Order Department will notify the Customer in a timely manner.

  • DISCLAIMER

    The information PIUMI.COM publishes on this website serves a purely informative purpose.  PIUMI.COM disclaims any liability regarding its technical accuracy and/or typographical errors,  which will be immediately corrected if reported. PIUMI.COM also reserves the right to make corrections and changes to the website whenever  retained necessary without prior notice. PIUMI.COM disclaims any responsibility for any problems, damage or risks you may encounter  while using the site. PIUMI.COM reserves the right to amend/revise the terms and conditions contained in this legal  notice by updating whenever retained necessary without prior notice. Users must adhere to the  terms and conditions contained in this legal notice, periodically checking for updates, changes and  corrections. 

  • PRIVACY

    PIUMI.COM reserves the right to use the personal information voluntarily provided by the Users in  compliance with current regulations (art. 13 e ss. D. Lgs. 196/2003). PIUMI.COM ensures its users  that their personal information will be used only for purposes strictly related to the provision of  services, the facilitation of site management and order processing.  The personal information voluntarily provided by the Users will in no case be disclosed to  third parties.  In case of credit card payment the information necessary for completing the transaction (credit/debit  card number, expiration date, security code) will be sent to the PAYPAL circuit responsible for  handling the information. This information will never be seen or stored by the Seller  (PIUMI.COM). However, PIUMI. COM cannot guarantee its users that the measures taken for the security of the  site and the transmission of data and information will be sufficient to limit or prevent any risk of  unauthorized access to the data or its dispersion by devices owned by the user. For this reason we  recommend users of the site to make sure that their computer is equipped with appropriate software  to protect the transmission of data (such as an up-to-date antivirus software) and that their internet  provider has taken appropriate measures to ensure safe data transmission.